FAQ

Frequently Asked Questions (FAQ)

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General Questions

Q: What is Hiking in London?

A: Hiking in London is a community of adventure seekers who love exploring nature and hiking trails in and around London. We welcome everyone, from beginners to seasoned hikers.

Q: How can I join the club?

A: You can join by signing up on our website. Visit our Membership page for more details on how to become a member and the benefits you'll receive.

Membership

Q: What are the benefits of becoming a member?

A: As a member, you enjoy discounts on hikes, access to free hikes, priority booking, exclusive events, and our digital magazine, Summit. You'll also be part of a supportive community of adventurers.

Q: Is there a membership fee?

A: Yes, there is an annual subscription fee set by the committee. This fee helps us organize events and provide the best experience for our members.

About the Hikes

Q: Do I need prior hiking experience?

A: No experience necessary! We offer hikes for all levels, from easy walks to challenging treks. Each hike description includes the difficulty level to help you choose the right one for you.

Q: How do I sign up for a hike?

A: You can sign up for hikes through our website. Members get priority booking for popular hikes, so make sure to log in to your account.

Q: What should I wear and bring?

A: Wear comfortable hiking boots and appropriate clothing for the weather. Bring water, snacks, a rain jacket, and sun protection. Don't forget any personal medication you might need.

Safety and Guidelines

Q: What safety measures are in place?

A: Safety is our top priority. Each hike has a trained leader who carries a first-aid kit and is knowledgeable about the route. We also ask participants to inform us of any medical conditions.

Q: Can I bring my child or pet?

A: Yes! We are family and pet-friendly. Children under 16 should be accompanied by an adult. Dogs are welcome but must be kept on a leash.

Cancellation and Changes

Q: What if I need to cancel my participation?

A: We understand that plans can change, so if you need to cancel, please let us know as soon as possible by emailing events@hikinginlondon.co.uk. This helps us keep everything running smoothly for all attendees.

For multi-day adventures: Deposits and payments for these trips are non-refundable, as they help us secure your place and cover essential costs in advance.

For single-day events: If you notify us at least 72 hours before the event, we’ll be happy to provide a refund minus a small £5 admin fee to help cover our preparation costs. For cancellations within 72 hours of the event, unfortunately, refunds aren’t possible due to last-minute arrangements.

Thank you for your understanding and support in making our events enjoyable for everyone!

Q: Can hikes be canceled or rescheduled?

A: Yes, hikes may be canceled or rescheduled due to weather conditions or unforeseen circumstances. We will inform all participants promptly in such cases.

Contact Us

Q: How can I get in touch with the club?

A: You can email us at events@hikinginlondon.co.uk or use the contact form on our website. We're happy to answer any questions you may have.

Q: Where can I find more information?

A: Visit our website for more details on membership, upcoming hikes, events, and more. Follow us on social media to stay updated.